• Returns may be requested within 7 days of delivery.

• Products must be unused, unopened, and returned in their original packaging, with all seals, labels, and boxes intact.

• For hygiene and safety reasons, opened or used perfumes cannot be returned or refunded.

• Damaged or Incorrect Orders

• If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery by sharing:

• Your order number

• Clear images of the product and outer packaging

• Once verified, we will arrange a replacement or refund at no additional cost.

After the returned item is received and inspected, approved refunds will be processed to the original payment method within 7–10 business days.

Shipping charges are non-refundable, unless the return is due to an error on our part.

• Products without original packaging

• Used or tampered fragrances

• Sale or promotional items (unless damaged or incorrect)

To request a return or report an issue, please contact us at:

contact@wdymscents.com